Popular Questions

Typically anywhere between 50 and 250 copies.

Yes! All paintings and prints come signed by the artist, numbered plus provided with a certificate of authenticity.
To avoid accidentally damaging your print please open the package with great care. Unframed prints are extremely fragile and should avoid being handled as much as possible.

When unpacking your print, we recommend wearing clean cotton or fresh disposable gloves and to remove all adhesive tape to avoid it catching and sticking to the print. Lay it out on a large, clean, dry and dust-free surface prior to framing.

If you purchased an unframed Open Edition print, you would need to consider the kind of frame to finish off your final product. It is best to choose frames that have acid-free matting and UV blocking glass or plexiglass to ensure the longevity and protection of your artwork.

It is best to install artworks away from sources of heat, humidity and sunlight. Store unframed prints flat instead of rolled, in a dry, dark environment.

Yes absolutely. Our team of designers and artists can create a piece of artwork to your specification to fit your space or project. We can work with you on specific colour palette, size, style or even medium including one of a kind original artwork to prints and framed artwork. We have worked with many interior designers, hotels and restaurants to produce statement pieces that transformed spaces worldwide. Get in touch to discuss your requirements via the contact page or direct hello@kzaravisual.com.

Since we fulfill our orders very quickly, often being shipped out the next day, we unfortunately can not accept any cancellations or changes after your order has been placed. Please make sure all your details are 100% correct at the time of ordering.

Payments, Sales Tax and Customs

We accept all major credit cards via the widely recognised payment platform ‘Stripe’. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.

We also accept Paypal on checkout as an alternative payment option.

For commissions we typically ask for a 50% deposit once we’ve agreed on the brief and then the balance is due prior to delivery.

Yes! Our Paypal integration has made this all possible via the ‘Paypal Credit’ system.

This will give you the option of splitting payments (interest free) over 4 months. You would need to apply for this directly with Paypal (https://www.paypal.com/us/webapps/mpp/paypal-credit).

In some cases, Yes. By law we are required to charge Sales Tax (VAT) in some countries, specifically within the EU and UK. If your order is being delivered within the EU, then you will be charged a 19% VAT on top of your order price and a 20% VAT on top of your order price if you are in the UK.

We do not charge you a Sales Tax if your order is being delivered outside of the EU and UK.

Since our main print hubs are in Germany and the UK, there will be no custom duties to be paid on orders delivered within Europe. For all other countries it will be your responsibility for any customs or import taxes on international shipments, which are due upon arrival in your destination country.

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